Last Updated: September ___, 2023

Please Read Carefully 

FundaMental Health is committed to protecting your privacy.  Please read this Privacy Policy, as well as the Terms and Conditions for more details about how we use the information you submit to the FundaMental Health website (the “Website”).  This Privacy Policy, together with the Terms and Conditions constitute the entire agreement between you (also hereinafter referred to as “the User,” “you,” or “your”) and the FundaMental Health relating to the Website.

This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you or your computer interact with the Website and all other services (collectively, the “Services”) provided by FundaMental Health (also referred to herein as “our” or “we”) through the Website. This Privacy Policy also explains what information we collect from your use of our Website, what we can do with the information that we collect about you through the use of our Website and any other services we provide (collectively, the “Services”), how we use and share that information, who will have access to the information we collect, and the security measures we offer to protect your information.

By visiting, accessing or using the Website, you are automatically and freely accepting and agreeing to the most-recent version of this Privacy Policy, as well as the Website’s Terms and Conditions, and your continuing visit, access, or use of the Website reaffirms your acceptance and agreement in each instance.

Changes to this Privacy Policy

Please note that we may change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy on our website and revising the “Last Updated” date above. We encourage you to review the Privacy Policy whenever you use our Services to stay informed about our information practices and about ways you can help protect your privacy.

Confidentiality of Health Information 

Health information that FundaMental Health receives and/or creates about you, personally, relating to your past, present, or future health, treatment, or payment for healthcare services, may be “protected health information” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”). Your health information may also be protected by state privacy laws and regulations.

FundaMental Health understands that health information about you and your health is personal. We support your privacy and ensure that the transmittal and use of your information complies with all laws, except to the extent that you have authorized FundaMental Health to transmit information to you by other means or to transmit your personal information to partnered health care providers for the purpose of pursuing health care treatment services with such providers. In this regard, where applicable, we comply with HIPAA, HITECH, and other relevant state laws and regulations by entering into Business Associate Agreements with the treatment providers for which we provide services to ensure that your protected health information is appropriately safeguarded.

You will find more specific information in the HIPAA Notice of Privacy Practices about how we collect your protected health information, how we use or disclose it, and what your rights are regarding your protected health information.


FundaMental Health collects certain information from and about its Users in the following ways, all of which will be described in more detail below.

  • Web Server Logs 

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include: your Internet protocol (IP) address; the kind of browser or computer you use; the number of links you click within the site; the state or country from which you accessed the site; the date and time of your visit; the name of your Internet service provider; the web page you linked to our site from; and/or the pages you viewed on the site (collectively “Usage Data”).  The Usage Data is statistical information that is not identified with any particular user and is used for analytical purposes.

  • Cookies 

FundaMental Health may use cookies to personalize or enhance your user experience.  A “cookie” is a small text file that is stored by your browser on your computer’s hard drive. The use of cookies enables FundaMental Health to obtain information about your use of the Website, such as whether you have visited the Website more than once and how you found us.

Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits.  This simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

We use Cookies to help us improve or tailor the Services by tracking your navigation habits, customizing your experience with the Services, and for analytics and fraud prevention.

Users have the ability to accept or decline cookies as soon as they open our Website. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser setting then be aware that this may disable some of the functionality on our Website.

  • Website Analytics

We may use third-party analytics services in connection with the Website, including, for example, to register mouse clicks, mouse movements, scrolling activity and text that you type into the Website. These analytics services generally do not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across sites which do not use their services. We use the information collected from these services to help make the Website easier to use.

  • Personal Information Inputted by User

You can visit the Website without disclosing any personal information about yourself.

However, if you want to sign up for the services we provide, sign up for our newsletter, send an email to FundaMental Health, and, in some cases, participate in other activities (“Services”), you must provide accurate information about yourself to the Website through an interactive webform available to you through the Website.  Information FundaMental Health may collect from Users (collectively referred to as “Personal Data”) includes the following:

  • Personal Demographic Information
    • Your first and last name,
    • Home address,
    • Home and mobile telephone numbers,
    • Email address,
    • Household information.
  • Sensitive Information
  • Health insurance information,
  • Signature,
  • Age and date of birth,
  • Race/ethnicity,
  • Gender, gender identity, gender expression,
  • Marital status,
  • National origin/ancestry,
  • Physical/mental disability, or medical condition,
  • Health background,
  • Health status,
  • Military or veteran status.
  • Employment Information
  • Name of company/employer,
  • Work address,
  • Job title,
  • Salary/income

We may aggregate and/or de-identify information collected by the Services or via other means so that the information is not intended to identify you. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose, in accordance with applicable laws and regulations.


We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary, including:  to protect ourselves from liability; to respond to legal process or comply with law; or in connection with a merger, acquisition, or liquidation of FundaMental Health.

By entering your Personal Data into the Website or interactive webforms available to you through the Website, you understand and freely agree to FundaMental Health sharing your Personal Data with partnered health care providers in order to connect you with an appropriate health care provider and obtain healthcare services in accordance with Section 4 below. 

In general, we use the information that we collect for the following purposes:

  1. For the purposes for which you provided the information.
  2. To contact you when necessary or requested.
  3. To personalize your experience with the Services by informing you of programs, events, services, and promotions of FundaMental Health or related third parties that we believe may be of interest to you.
  4. To provide, maintain, administer, improve, or expand the Services, perform business analyses, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer.
  5. To customize and tailor your experience of the Services.
  6. To send emails and other communications that display content that we think will interest you and according to your preferences.
  7. To send you news and information about our Services.
  8. To track and analyze trends and usage in connection with our Services.
  9. To better understand who uses the Services and how we can deliver a better user experience.
  10. To combine information received from third parties with the information that we have from or about you and use the combined information for any of the purposes described in this Privacy Policy.
  11. To conduct research and measurement activities for purposes of service research and development, market research, and other activities related to FundaMental Health.
  12. To use statistical information that we collect in any way permitted by law.
  13. To prevent, detect, and investigate security breaches, fraud, and other potentially illegal or prohibited activities.
  14. To enforce the legal terms that govern your use of the Services.
  15. To protect our rights or property.
  16. To administer and troubleshoot the Services.
  17. For any other purpose disclosed to you in connection with our Services.

If you would like to opt out or unsubscribe of any or all contacts from FundaMental Health by email regarding promotions, events, or to opt out of your subscription to our newsletter and blog posts, please send us an email at


We may share your Personal Data as follows:

  1. With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf.
  1. With community health care providers to enable you to contact and establish a separate treatment relationship with a health care provider.
  1. If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our Services; and to protect us, our users or the public from harm or illegal activities.
  1. With your consent.

We may also share aggregated, non-personally identifiable (or deidentified) information with third parties for any purpose because we have taken reasonable steps to carefully remove any identifiers that may personally identify you.


FundaMental Health does not sell your personal information.


When you supply us with personally identifiable information in connection with your use of the Services, you may be asked to indicate whether you are interested in receiving information from us about events or services, or subscribing to our newsletter and/or blog posts. If you do choose to opt-in, you will receive such communications and/or we will share your information in accordance with your “opt-in” consent.

You may, of course, choose not to receive additional information from us or choose not to allow our sharing of your personally identifiable information as follows:  at any time, you can follow a link provided in our informational-related email messages (but excluding any type of confirmation emails and other administrative emails) to opt out of or unsubscribe from receiving such communications; or at any time, you can contact us in accordance with the “Contact Us” section below to opt out of or unsubscribe from receiving such communications.

We will endeavor to implement your requested change as soon as reasonably practicable after receiving your request. Please be aware that your requested change will not be effective until we implement such change. Please note that if you choose not to allow our sharing of your personally identifiable information, we are not responsible for removing your personally identifiable information from the databases of third parties with which we have already shared your personally identifiable information as of the date that we implement your request.

Please note that if you do opt-out of receiving extra-informational messages from us, we may still send you important administrative messages. You cannot opt-out from receiving these administrative messages. We reserve the right, from time to time, to contact former consumers or users of the Services for administrative purposes or in order to comply with applicable laws, rules or regulations.


Third Party Websites

Some Website pages contain links that may direct you outside of our Website to other Internet locations, such as third party websites, including social media sites.  You should be aware that such third parties may collect data from or about you, which is beyond FundaMental Health’s control.  FundaMental Health is not responsible for any use or misuse of personal information by such third parties.  We recommend and encourage that you always review the privacy policies of third parties before you provide any personal information or complete any transaction with such parties.

Social Media Policy

FundaMental Health utilizes Facebook and other social media channels to share important news updates and generate community support for our mission. FundaMental Health reserves the right to delete comments that are spam, profanity, hate-based, discuss case-related issues, or infringe on copyrights. Should FundaMental Health need to remove such comments from Facebook, Twitter, Instagram, or other social platforms, we will do our best to provide notice that we removed content and repost our guidelines for our online community. Please note that FundaMental Health will not respond to case-related or employee-related requests or concerns through social media.

FundaMental Health reserves the right to delete posts on our page containing any of the following elements:

  • profanity
  • misinformation
  • spam
  • off-topic/irrelevant
  • personal attacks
  • promoting violence
  • promoting illegal or questionable activities
  • case-related issues
  • requests for legal advice
  • requests for healthcare advice
  • confidential information of others

If you violate this policy, we may block you from our page. While we adhere to these guidelines as closely as possible, occasionally, we will use our discretion.


FundaMental Health is concerned with the safety and security of your Personal Data on the internet and have implemented procedures to promote the safety and security of the information we collect online. We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. FundaMental Health employs industry-standard efforts to safeguard the confidentiality of your Personal Data, including using industry-standard security encryption software (SSL).

Although FundaMental Health takes steps to protect the security of your Personal Data, we cannot guarantee the security of any information that you disclose online, and you do so at your own risk.


Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13 years of age. Our site is not intended to solicit information of any kind from children. It is possible that by fraud or deception we may receive information pertaining to children. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers.

If you wish to notify us of our receipt of information by children, please contact us at

  • How You Can Access and Update Your Information

You may update or correct information about yourself at any time or by emailing us at

  • Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our Services may not function properly if you do so.

  • Links to Other Websites

Our Services may contain links to other Third-Party Websites, and those websites may not follow the same privacy practices as Company. We are not responsible for the privacy practices of Third-Party Websites. We encourage you to read the privacy policies of such third parties to learn more about their privacy practices.

  • No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties.


Please contact us with any questions or concerns regarding this Privacy Policy by emailing us at or by calling us at ________________.